Contact

We’re here to help you choose practical products with confidence. For product questions, order support, or help with a delivery or return, contact Aurora PowerUp and we’ll review the details.

Contact Aurora PowerUp

Email: info@aurora-powerup.com
Phone: 404-850-9745

For the fastest response, include your order number if you have one, the product name or link, and a short description of what you need help with. We aim to respond within two business days.

Product questions

Tell us what you are trying to power, where you plan to use the product, and which specification or compatibility detail you want to confirm. You can also review our Power Buying Guide before contacting us.

Orders, shipping, and returns

For order changes or cancellations, contact us as soon as possible because changes may not be possible after fulfillment begins. For delivery estimates and tracking guidance, see our Shipping Policy. For returns or damaged items, see our Return and Refund Policy.

Support hours

Monday–Friday, 9:00 am–5:00 pm Central Time, excluding major U.S. holidays.

Business and mailing address

Aurora PowerUp LLC
1603 Capitol Ave, Ste 415, PMB 923143
Cheyenne, WY 82001-4562
United States

This address is for business correspondence and is not a walk-in retail location. Do not send product returns to this address unless our support team instructs you to do so.