Terms of service
Last updated: July 14, 2026
1. Overview
This website is operated by Aurora PowerUp LLC. In these Terms of Service, “Aurora PowerUp,” “we,” “us,” and “our” refer to Aurora PowerUp LLC. These Terms govern your access to aurora-powerup.com and your purchase or use of products, content, and services available through the website.
By visiting the website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website.
2. Eligibility and account information
You must be at least the age of majority in your place of residence, or use the website with the involvement of a parent or legal guardian. Information you provide must be accurate, current, and complete. You are responsible for protecting your account credentials and for activity conducted through your account.
3. Product information
We work to present product descriptions, specifications, prices, availability, colors, and images accurately. Display settings and manufacturing updates may cause minor differences. Please review the complete product page, compatibility information, variants, and safety instructions before ordering. We may correct errors, update information, limit quantities, or discontinue products without prior notice.
4. Orders and acceptance
Submitting an order is an offer to purchase. An order is accepted only after payment is authorized and we send confirmation that the order has been accepted or dispatched. We may decline or cancel an order because of inventory, payment, pricing, fraud-prevention, shipping, legal, or product-listing issues. If we cancel an order after payment, we will refund the affected amount to the original payment method.
Orders are subject to our Return and Refund Policy. Because fulfillment can begin quickly, cancellation or address-change requests are not guaranteed after an order is placed.
5. Prices, payments, and charges
Prices and promotions may change without notice. The amount charged will be the amount shown at checkout when you place the order. You agree to provide valid payment and billing information and confirm that you are authorized to use the selected payment method.
Unless stated otherwise at checkout, prices may exclude shipping charges, taxes, customs duties, import fees, or other governmental charges. The customer is responsible for charges imposed by the destination jurisdiction where permitted by law.
6. Shipping and delivery
Processing and delivery estimates are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, transportation disruption, and events outside our reasonable control. Please provide a complete and accurate delivery address and monitor tracking information after dispatch.
7. Returns, refunds, and product issues
Return eligibility, damaged or defective items, return shipping, cancellations, and refund timing are governed by our Return and Refund Policy. Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer law.
8. Acceptable use
You may use the website only for lawful personal or business purchasing purposes. You must not misuse the website, interfere with its security or operation, introduce malicious code, scrape or copy content at scale, impersonate another person, submit false information, infringe third-party rights, or use the website for fraudulent, harmful, or unlawful activity.
We may suspend or restrict access when reasonably necessary to protect customers, Aurora PowerUp, Shopify, payment providers, or other parties.
9. Intellectual property
The website’s design, branding, text, graphics, photographs, videos, and other content are owned by or licensed to Aurora PowerUp and are protected by applicable intellectual property laws. You may use the website for personal, non-commercial shopping. No other license is granted without our written permission.
10. Reviews, feedback, and submissions
If you submit a review, image, suggestion, or other content, you confirm that it is accurate, lawful, and does not violate another person’s rights. You grant Aurora PowerUp a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, publish, and display that content for operating and promoting the store. We may remove content that is unlawful, misleading, abusive, irrelevant, or otherwise inappropriate.
11. Third-party services and links
Our store is hosted by Shopify and may use third-party payment, analytics, fulfillment, review, and support services. Third-party websites and services are governed by their own terms and privacy practices. We are not responsible for independent third-party content or services, except as required by law.
12. Privacy
Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that information may be processed by Shopify and service providers that help operate the store.
13. Disclaimers
To the fullest extent permitted by law, the website and its content are provided on an “as available” basis. Product warranties, if any, are limited to those expressly stated on the product page or provided by the manufacturer. We do not exclude warranties, guarantees, or consumer rights that cannot legally be excluded.
14. Limitation of liability
To the fullest extent permitted by law, Aurora PowerUp will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products. Where liability cannot be excluded, our liability will be limited to the amount paid for the affected product, except where applicable law requires otherwise.
15. Indemnification
To the extent permitted by law, you agree to indemnify Aurora PowerUp against claims and reasonable costs resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
16. Changes and severability
We may update these Terms by posting a revised version with a new “Last updated” date. Changes apply prospectively. If any provision is found unenforceable, the remaining provisions will continue in effect.
17. Governing law
These Terms are governed by the laws applicable in the jurisdiction where Aurora PowerUp LLC is established, without limiting any mandatory consumer protections available in your place of residence.
18. Contact
Questions about these Terms can be sent to info@aurora-powerup.com.