Terms of service

Last updated: June 14, 2026

1. Overview

This website is operated by Aurora PowerUp LLC. In these Terms of Service, “Aurora PowerUp,” “we,” “us,” and “our” refer to Aurora PowerUp LLC. These Terms govern your access to aurora-powerup.com and your purchase or use of products, content, and services available through the website.

By visiting the website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website.

2. Eligibility and account information

You must be at least the age of majority in your place of residence, or use the website with the involvement of a parent or legal guardian. Information you provide must be accurate, current, and complete. You are responsible for protecting your account credentials and for activity conducted through your account.

3. Product information

We work to present product descriptions, specifications, prices, availability, colors, and images accurately. Display settings and manufacturing updates may cause minor differences. Please review the complete product page, compatibility information, variants, and safety instructions before ordering. We may correct errors, update information, limit quantities, or discontinue products without prior notice.

4. Orders and acceptance

Submitting an order is an offer to purchase. An order is accepted only after payment is authorized and we send confirmation that the order has been accepted or dispatched. We may decline or cancel an order because of inventory, payment, pricing, fraud-prevention, shipping, legal, or product-listing issues. If we cancel an order after payment, we will refund the affected amount to the original payment method.

Orders are subject to our Return and Refund Policy. Because fulfillment can begin quickly, cancellation or address-change requests are not guaranteed after an order is placed.

5. Prices, payments, and charges

Prices and promotions may change without notice. The amount charged will be the amount shown at checkout when you place the order. You agree to provide valid payment and billing information and confirm that you are authorized to use the selected payment method.

Unless stated otherwise at checkout, prices may exclude shipping charges, taxes, customs duties, import fees, or other governmental charges. The customer is responsible for charges imposed by the destination jurisdiction where permitted by law.

6. Shipping and delivery

Processing and delivery estimates are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, transportation disruption, and events outside our reasonable control. Please provide a complete and accurate delivery address and monitor tracking information after dispatch.

7. Returns, refunds, and product issues

Return eligibility, damaged or defective items, return shipping, cancellations, and refund timing are governed by our Return and Refund Policy. Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer law.